Contact customer support
Questions about your account, blog, editor or publishing? Email our support team. No sign-in is required to email us.
support@buildyourblogs.com →How can we help?
Find answers, contact a person, or continue a private support conversation.
Get billing help
Ask about a charge, subscription or billing issue. Manage your existing plan from the dashboard.
subscriptions@buildyourblogs.com →Open Plans & BillingKeep replies together
Send a secure message or check replies in your account. Sign in to access your private conversations.
Open your messages →Quick answers
How do I create my first blog?
Create a free account, complete your registration profile, then choose your blog name and address. The Free plan includes one blog and ten published posts.
How do I publish an article?
Open your blog in the dashboard, create a post, add your text and images, and review its publishing status before saving. Only published posts appear on your public blog.
Where can I manage my subscription?
Open Plans & Billing in your dashboard. If you have an active paid subscription, use Manage Billing to access Stripe’s customer portal.
I cannot sign in. How can I get help?
Use the recovery options on the sign-in screen. If you still need assistance, email support@buildyourblogs.com from your account email and describe the problem. Never send your password or verification codes.
What should I include in a technical support request?
Include the affected page URL, what you expected, what happened, and your browser or device. Remove personal details, payment information and secrets from screenshots.